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Inzinc's Policies & Guidelines

Our Fees

Custom Web Design - Inzinc charges a low rate of $60/hour for a custom/unique design (or redesign), development and content migration. Special designs such as a custom logo would be charged at our rate of $60/hour or Flat rate for non existing customers. Custom Web Applications - Inzinc currently charges $65/hour for custom applications, which includes design, development, and implementation. Web website Statistics (tracking) for clients NOT on our Web Maintenance Plan - For clients NOT participating in the Analytics Web Maintenance Plan, a monthly statistics package is offered to all websites hosted on our servers for $85/, to 125$year (depending on plan). * For web design or web applications, Inzinc cannot always make estimates as to the time frame needed for completion, as all client web site's are unique in size, content, and complexity. Inzinc accepts all jobs on a first come/first serve basis, and they are subject to availability of resources.

Our servers DNS: Name server 1 and Name server 2

NS1.WEBTRADENOW.COM

NS2.WEBTRADENOW.COM

and

NS1.INZINC.COM

NS2.INZINC.COM

Important Notice Browser Compatibility
In keeping stride with technology, Inzinc designs/codes all web websites to function in the latest browser versions for Chrome, Firefox & IE only (we strive for full functionality in all browsers however), as they are the majority market share. We are conscious of earlier browser versions but cannot always develop a website to perform optimally with older software. Inzinc uses XML, ASP, Flash, CSS, and other web technology when developing websites and applications. Unless requested by your client (s) and/or warranted by Inzinc , a frames structure is avoided. Web Design and Development Process and Policy for Corporate clients

OBJECTIVES

To design or redesign client(s) web websites within INZINC . The web development team at Inzinc will aim to create the website based upon the specific needs of that client(s). The web website should be aesthetically interesting, possess a solid color scheme, contain a clear navigation system, and have ease of maintenance. Inzinc will host the website on our Server (Linux) based in Houston, TX. It is understood by the client(s) that there are limited resources available to Inzinc and that not all goals may be feasible. The goals of the client(s) as well as the guidelines set by Inzinc will be discussed at the initial meeting and throughout the development of the project. View our portfolio of Inzinc web websites. Contact us if you would like to set up a meeting!

POLICY & GUIDELINES

Development Process

  • Stage 1- Initial Meeting between Inzinc and client (s) IP (Information Provider) . Discussion of goals and determine web website structure. Some questions to think about:

1. Would you like a custom web design or use an Inzinc web template?
2. Is there a preference in color scheme?
3. Logos, photographs, images to use?
4. Will you need online forms?
5. Navigation & Main links - what are the names for these?

  • Stage 2- Inzinc will create two to three design ideas and present to client (s) IP to review designs, selecting one to go forward with. Inzinc open for comments and/or requests. Discussion of how lower levels will look
  • Stage 3- Refinement of homepage design, creation of lower level pages,
  • Stage 4- Presentation of complete design, approval from IP to go to development. Note: Changes to images after this approval will incur additional charges.
  • Stage 5 - Development

Images are cut appropriately, exported as gifs. Image file size is then reduced for optimum load time. Web website is built with images, active links and navigation structure in place. Quality assurance testing is done in later browser versions, on both PC and Mac platforms. IP reviews the website and gives approval to launch.

Non Payment

If any contract is not paid in full by the set contract, the site (client website commissioned) will remain the property of Inzinc Web Design and it's parent company Webtradenow. All hosting account termination are the responsibility of the client to make prompt payments, Inzinc cannot be held liable for any loss of business incured due to termination of hosting account because of non payment.

Plan Benefits

The Inzinc Web Maintenance Plan is encouraged for several reasons: Since clients contract with Inzinc for a web website redesign first, it is beneficial for the client (s) to have Inzinc maintain it afterwards. Inzinc can guarantee timely, scheduled updates while maintaining the quality and integrity of the website. There is little chance for website corruption since our web team is proficient in the necessary design and development skills used for building and maintaining professional web websites. Staff or student turnover is not an issue since we are a dedicated group that ensures updates and website maintenance is continued during transitional periods.

Maintenance Guidelines

Maintenance IS DEFINED as follows:

Textual content edits and updates:

All edits to existing pages, such as change in customer name, deletions, typos, etc. An email with instructions is sufficient, but if printouts of the pages that need editing are provided instead, the edits should be marked clearly on each page. New pages of information should be provided on CD or as an email attachment (word or excel). Documents need to be saved in html, word doc, or excel format. Hard copies of new information are accepted but turn-around time may be extended. client (s) should indicate where new content is to be posted. Large amounts of information (for example, customer CV's) are at the web master's discretion and may be posted in PDF format.

Photographs and images:

Photos can be taken by Inzinc with our digital camera or Inzinc can scan existing photos. Images can be loaned to Inzinc from the client (s), either on disk or hard copy for scan. Inzinc will size and optimize images as needed for the web. Acceptable formats are jpg, gif,png and tiff files. client (s) should indicate where images are to be placed, if there is an option. The amount of photos and/or images used should be kept to a minimum.

Maintenance DOES NOT include:

  • Interactive components or functionality additions.
  • Writing complex or lengthy forms.
  • Redesign of a web website's homepage or subsequent pages.
  • Creating new logos or branding images.
  • Restructuring of a web website's entire navigation system.

Database activity:

Please note: Due to website volume and commitment to efficiency, the Inzinc Web Development Team may decline maintenance and updates to websites that are not designed and developed by Inzinc. This includes web websites utilizing content management system, websites that require large scale efforts, huge seasonal or cyclical updates, or where the timing or schedule of content changes are so critical that other projects and responsibilities of Inzinc staff would be compromised.

Turn around time

Inzinc requests up to 5 business days for regular content updates, delivered via email or on disk.

  • 2-3 Weeks for a regular website
  • 4-6 Weeks for a Large website(more than 10 pages)

Submitting updates / edits to Inzinc :

Edits and updates are encouraged to be submitted to Inzinc as needed. The delivery of edits can may be submitted by either method listed below:

Email information to Inzinc Web Development Team at This email address is being protected from spambots. You need JavaScript enabled to view it.

Web Application Design Policy for Corporate Clients

Our objective is to design, develop, and implement client(s) web applications for our clients. The web design and development team at Inzinc will design and create the application based upon the specifications found in the information discovery workshop conducted with the sponsoring client (s). Inzinc will host the website on our Linux server. It is understood by the client (s) that there are limited resources available to Inzinc and that not all goals may be feasible. The goals of the client (s) as well as the guidelines set by Inzinc will be discussed at the information discovery workshop and throughout the development of the project. Contact Inzinc if you would like to set up a meeting!

Web Statistics Policy for Corporate Clients

Objectives

Inzinc offers web log files and monthly statistics for client (s) web websites of INZINC . The web development team at Inzinc , including qualified students, will provide the log files and prepare and publish website statistics based upon the guidelines imposed by Inzinc .

Benefits

On a daily basis, Analytics or raw log files detailing activity within your website can be published to a web accessible location. You can then process these files to get a plethora of useful information about how people are using your website (total page hits, number of visitors, etc.). Optionally, if you don't have a program for analyzing the raw web log files, Inzinc will process these files monthly and post the results to a web accessible location for a nominal fee (this fee is waived for clients participating in the Inzinc Flat Rate website Maintenance program).

Guidelines

What Inzinc Offers:

Basically, there are two offerings: every day you can receive the raw web log files relating to your website, or, for a fee, you can monthly receive a statistical report generated from the raw log files. Please refer to the following examples to understand the difference in the offerings.

Search Engine Optimization Code of Ethics

  • All coders are working towards producing relevant and quality information in an simple to use format to inform visitors, and whereas SEO coders are being hired to help clients in obtaining higher rankings for their web pages, we are voluntarily conforming to the below SEO Laws of Ethics:
  • No Search Engine Optimization clean coders will intentionally do harm to a client. Including the continued use of any technology or procedure that is known to cause the client web website to be removed from search engine indexes or directories, or rendered inoperative.
  • No Search Engine Optimization clean coders will purposefully violate any SEO regulations. If guidelines change (as they often do), the SEO coders will promptly take action to comply with the newly implemented changes as they apply to all client projects. Where guidelines are unclear, the SEO coders will seek clarification and await approval from the appropriate search engine before continuing to use potentially damaging procedures.
  • No Search Engine Optimization clean coders will purposefully violate any SEO regulations.This includes violation of copyrights, trademark, service mark. As well as laws related to spamming in regards to state and federal laws.
  • No Search Engine Optimization clean coders will intentionally violate any laws.
  • No Search Engine Optimization clean coders will falsely represent the client website.
  • No Search Engine Optimization clean coders will falsely represent themselves, by presetting others work as theirs.
  • No Search Engine Optimization clean coders will misrepresent their own abilities.
  • No Search Engine Optimization clean coders will falsely set client expectations.
  • All Search Engine Optimization clean coders's will protect the confidentiality and anonymity of their clients with regards to privileged information, items implying testimonial support for the Search Engine Optimization clean coder.

All Search Engine Optimization clean coders's will work to their best ability to increase or retain the rankings of client website's. Clients are contracting for fee with the Search Engine Optimization clean coders in order to obtain and retain search engine placement. The Search Engine Optimization clean coders are charged with an obligation to use allowed technologies to increase the rankings for their clients in the face of shifting search engine standards.

We get you ranked organically, giving your company a lasting ranking! Guaranteed!

Mail Exchange and Email Server Clients

Please note that all email accounts must be backed up and be prepared for migration and or transition, Inzinc is not responsible for the lost of any data that may incur. Inzinc will be responsible for the specific express duties, we ensure 100% smooth transition on any data migration.

Policies and guidelines for Graphics and Logo Design

Objectives?

If you value your time and care for quality, come to the professionals! From Inzinc you will receive a personal design assistant with a direct contact and a select team of experienced designers. Inzinc takes full responsibility for the originality of the work created by its designers. For over 16 years, we have satisfied thousands of USA, North American and World Wide clients with high quality services. The goal of the client(s) as the guidelines set by Inzinc, will be discussed at the initial meeting and throughout the development of the project. View our graphic portfolio of Inzinc. Contact us if you would like to set up a meeting.

Photographs and images provide from the clients:

Inzinc will size, close cut and optimize images as needed for your design. Acceptable format images are: jpeg, gif, png, and tiff files. For printable photographs, we need a minimum of 300 dpi resolution for a minimum quality. The transfer images can provide by email or/ftp server.
Textual content edits and revision:

An email with instructions is sufficient, but if printouts on the pages that need editing are provided instead, the text should by marked clearly on each page. New pages of information should be provided on email attachment (word or excel). Documents need to be saved in word format. Hard copies of new information are accepted but turn-around time may be effected. Client(s) should indicate where new content is to be posted. Large amount information should be posted by pdf format. Inzinc holds no responsibility for retraced images:

Any idea provided by the client: sketch, copy, fax, file… that Inzinc is asked to use in the logo design process, removes its responsibility from any copyright violation or warranties. In such circumstances, Inzinc cannot guarantee the originality of its work and therefore will not be held liable for any damages or violations. A waiver form is required to sign prior to Inzinc using any images provided by the client.

Time lines:

The general delivery timeline for the first logo design concept is 5 business days. Every following change will be delivered in 1-2 business days. More complex changes or redraws may be delivered up to 5 business days (depending on the complexity of work). All redraw deadlines are determined by the receipt of all necessary information pertaining to the re-designing of the logo. Font information: Inzinc will provide all font names used in the logo design process. Inzinc does not provide the actual font files. For any other design services, the time lines will be discussed individually by project.

Revisions and Final Approvals:

2 Revisions means you have to choose between 2 custom logos and or/ design services sent by email in pdf format. After, take note that once you give a final approval on your 1 logo and/or your design services, you may only request another change on it, changes requested after will be charged additionally. After your 2 revisions, any change is charged a minimum of $60 by hour. If you have ordered business cards, we will use your approved logo to design your business cards and letterhead. Upon the final approval of a logo and/or design services, Inzinc will require up to 1-2 business days to put together all of the files. The final approval design will be provided by email or/ ftp: Vertoriel form in CMYK process colors printable and in EPS format file. With EPS format you can transfer on any software.
For any UPS delivery packages the shipment will be processed after we receive your address confirmation and the shipment price will be value by different project.

Safeguard files:

Inzinc will take all appropriate precautions to safeguard its servers and data contained within. However, Inzinc will not be held responsible for any loss of client data stored or intended to be stored on the servers and on back-up devices. The client will not be entitled to any form of compensation from Inzinc. in the event of loss of data, it is therefore recommended that the client also takes steps to back up his/her logo or any design materials.

Questions about your obligations as a client? Call us we can answer any question you may have! Local in Montreal: 514.883.1412 or Toll FREE Canada and US: 1.888.688.3066

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Montreal, Que


(514) 883.1412
(888) 688.3066
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Houston, Tx

(832) 487.8284
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Calgary, Alt

(403) 774.7334
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