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Policies, Guidelines, and Fees we stand by!

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Policies & Guidelines

Web Design Templates - Inzinc offers a range of web templates at cost for clients. if no template is implemented then additional designing fees of the website (Original) will apply.
Web Maintenance Plan - Inzinc offers web maintenance/content management for client web website's, call 514-618-0747.
Web website Statistics (tracking) for clients on our Web Maintenance Plan  - For clients participating in the Web Maintenance Plan, there are no fees associated with the processing of website statistics.

Fees

• Custom Web Design - Inzinc charges a low rate of $25/hour for a custom/unique design (or redesign), development and content migration.  Special designs such as a custom logo would be charged at our rate of $25/hour or Flat rate for non existing customers.
• Custom Web Applications - Inzinc currently charges $35/hour for custom applications, which includes design, development, and implementation.
• Web website Statistics (tracking) for clients NOT on our Web Maintenance Plan  - For clients NOT participating in the Web Maintenance Plan, a monthly statistics package is offered to all websites hosted on IX for $55/year (depending on plan).

* For web design or web applications, Inzinc cannot always make estimates as to the timeframe needed for completion, as all client website's are unique in size, content, and complexity.  Inzinc accepts all jobs on a first come/first serve basis, and they are subject to availability of resources.  Fees subject to change as needed.

PleASE Note:
In keeping stride with technology, Inzinc designs/codes all web websites to function in the latest browser versions for Internet Explorer Mozilla/Netscape/Firefox, and Safari. We are conscious of earlier browser versions but cannot always develop a website to perform optimally with older software.

• Inzinc uses XML, ASP, Flash, CSS, and other web technology when developing websites and applications.
• Unless requested by your client (s) and/or warranted by Inzinc , a frames structure is avoided.

Web Design and Development Process and Policy for Corporate clients

OBJECTIVES
To design or redesign client (s) web websites within INZINC . The web development team at Inzinc will aim to create the website bASed upon the specific needs of that client (s). The web website should be aesthetically interesting, possess a solid color scheme, contain a clear navigation system, and have ease of maintenance. Inzinc will host the website on the IXwebhosting Server (Linux).  It is understood by the client (s) that there are limited resources available to Inzinc and that not all goals may be feasible. The goals of the client (s) as well as the guidelines set by Inzinc will be discussed at the initial meeting and throughout the development of the project. View our portfolio of Inzinc web websites. Contact us if you would like to set up a meeting!
 
POLICY & GUIDELINES
Development Process

Stage 1 - Initial Meeting between Inzinc and client (s) IP (Information Provider)
Discussion of goals and determine web website structure. Some questions to think about:

1. Would you like a custom web design or use an Inzinc web template?
2. Is there a preference in color scheme?
3. Logos, photographs, images to use?
4. Will you need online forms?
5. Navigation & Main links - what are the names for these?

Stage 2 - Inzinc will create two to three design ideas and present to client (s)
IP to review designs, selecting one to go forward with. Inzinc open for comments and/or requests.
Discussion of how lower levels will look

Stage 3 - Refinement of homepage design, creation of lower level pages,

Stage 4 - Presentation of complete design, approval from IP to go to development.
Note: Changes to images after this approval will incur additional charges.

Stage 5 - Development

1. Images are cut appropriately, exported as gifs. Image file size is then reduced for optimum load time.
2. Web website is built with images, active links and navigation structure in place. Quality assurance testing is done in 4.0 and later browser versions, on both PC and Mac platforms.
3. IP reviews the website and gives approval to launch.

Policies

• In keeping stride with technology, Inzinc designs/codes all web websites to function in 5.0 browsers or later.  We are conscious of earlier browser versions but cannot always develop a website to perform optimally in the earlier versions.
• Inzinc uses Flash, CSS, DHTML, and other cutting edge technology only in client (s)al web designs that are maintained by Inzinc .
• Unless requested by IP and/or warranted by Inzinc , a frames structure is avoided.

Maintenance
Maintenance is important since it keeps the website current and allows for a useful, interactive tool for visitors. Inzinc establishes a relationship with the key contact of the client (s), who we call the Information Provider (client). The IP is responsible for the nature of the content that goes into the website and should take initiative in having someone deliver that content to the Inzinc client (s) for updates. For more information on how updates are executed, pleASE see the contact form.
Fees and Timeframe
Inzinc has not raised fees in seven years and currently charges $25/hour for design (or redesign) and implementation.  Inzinc cannot make estimates as to the timeframe needed for completion, as all client (s) websites are unique in size, content, and complexity.  Inzinc accepts all jobs on a first come/first serve basis, and they are subject to availability of resources.  Fees subject to change as needed.
Inzinc offers web maintenance / content management for client (s)al web websites within the School of Arts & Sciences and School of Engineering at Tufts University.  If your client (s), center, or institute would like to enroll in an Inzinc Web Maintenance Plan, pleASE send an email to mike@inzinc.com

• Plan Benefits
  The Inzinc Web Maintenance Plan is encouraged for several reasons: Since clients contract with Inzinc for a web website redesign first, it is beneficial for the client (s) to have Inzinc maintain it afterwards.  Inzinc can guarantee timely, scheduled updates while maintaining the quality and integrity of the website. There is little chance for website corruption since our web team is proficient in the necessary design and development skills used for building and maintaining professional web websites. Staff or student turnover is not an issue since we are a dedicated group that ensures updates and website maintenance is continued during transitional periods.

Policy Guidelines
Maintenance IS DEFINED as follows:
Textual content edits and updates:

• All edits to existing pages, such as change in customer name, deletions, typos, etc. An email with instructions is sufficient, but if printouts of the pages that need editing are provided instead, the edits should be marked clearly on each page.
• New pages of information should be provided on CD or as an email attachment (word or excel). Documents need to be saved in html, word doc, or excel format. Hard copies of new information are accepted but turn-around time may be extended. client (s) should indicate where new content is to be posted.
• Large amounts of information (for example, customer CV's) are at the web master's discretion and may be posted in PDF format.

Photographs and images:

• Photos can be taken by Inzinc with our digital camera or Inzinc can scan existing photos.
• Images can be loaned to Inzinc from the client (s), either on disk or hard copy for scan.  Inzinc will size and optimize images as needed for the web.  Acceptable formats are jpg, gif,png and tiff files.
• client (s) should indicate where images are to be placed, if there is an option.
• The amount of photos and/or images used should be kept to a minimum.

Maintenance DOES NOT include:

1. Redesign of a web website's homepage or subsequent pages.
2. Restructuring of a web website's entire navigation system.
3. Creating new logos or branding images.
4. Troubleshooting code created or corrupted by a party other than Inzinc .
5. Interactive components or functionality additions.
6. Writing complex or lengthy forms.
7. Database activity.

Please note:  Due to website volume and commitment to efficiency, the Inzinc Web Development Team may decline maintenance and updates to websites that are not designed and developed by Inzinc.  This includes web websites utilizing content management system, websites that require large scale efforts, huge seasonal or cyclical updates, or where the timing or schedule of content changes are so critical that other projects and responsibilities of Inzinc staff would be compromised.

Turn around time
Inzinc requests up to 5 business days for regular content updates, delivered via email or on disk.

Submitting updates / edits to Inzinc :
Edits and updates are encouraged to be submitted to Inzinc as needed.  The delivery of edits can may be submitted by either method listed below:

• Email information to Inzinc Web Development Team at mike@inzinc.com
• Send disk and/or marked-up hard copy through campus mail to:
  Web Development Team
  Inzinc client (s) 
  *Your name and client (s) needs to be included.
  
  Web Application Design Policy for Corporate Clients
  Our objective is to design, develop, and implement client (s)al web applications for our clients. The web design and development team at Inzinc will design and create the application based upon the specifications found in the information discovery workshop conducted with the sponsoring client (s).  Inzinc will host the website on the IX web server (Windows 2000 Server - .NET).  It is understood by the client (s) that there are limited resources available to Inzinc and that not all goals may be feasible.  The goals of the client (s) as well as the guidelines set by Inzinc will be discussed at the information discovery workshop and throughout the development of the project.  Contact Inzinc if you would like to set up a meeting!
  POLICY & GUIDELINES
  
  Development Process Stages

• Information Discovery Workshop between Inzinc and Application Sponsor.  Discussion of goals and determine the application scope and functionality.
• Inzinc will take the data gather in the workshop and create a project timeline and cost estimate.
• Once approved, Inzinc will develop the application.  As major milestones are reached, the sponsor will be notified to review the progress.
• Following the development of the application, an intensive period of quality assurance is conducted to insure that the application is stable and functional.
• The application is deployed to the production web environment.

Policies
In keeping stride with technology, Inzinc designs/codes all web applications to function in 4.0 browsers or later. We are conscious of earlier browser versions but cannot always develop a website to perform optimally in the earlier versions.
Inzinc uses the Microsoft Visual Studio .Net development environment.  All coding will be done using C#.  Data storage will be provided by either XML or Microsoft SQL Server depending on the application scope.
Fees
Inzinc currently charges $35/hour for application design and development and implementation.  Inzinc accepts all jobs on a first come/first serve basis, and they are subject to availability of resources. Fees subject to change as needed.

Web Statistics Policy for Corporate Clients

Objectives
Inzinc offers web log files and monthly statistics for client (s) web websites of INZINC . The web development team at Inzinc , including qualified students, will provide the log files and prepare and publish website statistics based upon the guidelines imposed by Inzinc .

Benefits
On a daily basis, raw log files detailing activity within your website can be published to a web accessible location. You can then process these files to get a plethora of useful information about how people are using your website (total page hits, number of visitors, etc.). Optionally, if you don't have a program for analyzing the raw web log files, Inzinc will process these files monthly and post the results to a web accessible location for a nominal fee (this fee is waived for clients participating in the Inzinc Flat Rate website Maintenance program).

Guidelines
What Inzinc Offers:
Basically, there are two offerings: every day, you can receive the raw web log files relating to your website, or, for a fee, you can monthly receive a statistical report generated from the raw log files. Please refer to the following examples to understand the difference in the offerings.

Access to website Log Files:
Every morning by 9AM, a zip file containing the current month's raw web log files through the previous day will be published to a web accessible, password protected area. Archives from previous month(s) will be kept for one year. website logs from the dates prior to your enrollment in the program are not available.

Monthly Processing of website Log Files:
Each month Inzinc will process the previous month's activity and publish the summary statistics to a web accessible location. At the time of enrollment, you may specify if the website statistics should be publicly available or password protected. clients not participating in the Inzinc Flat Rate website Maintenance program will be charged a nominal fee for this processing.
Fees
Raw web website logs are available free of charge for any client (s) or organization being hosted on an Inzinc maintained web service. clients falling under the http://www.inzinc.com framework (i.e. your website URL starts with http://www.inzinc.com) interested in the monthly processing of website log files will be billed a $150/year flat fee. For clients participating in the Inzinc Flat Rate website Maintenance program, there are no fees associated with the processing of website statistics. clients that do not fall under the http://www.inzinc.com framework but are still hosted on Inzinc maintained web services will be billed at a different amount depending on the amount of traffic that your website generates. **Fees subject to change as needed.
Contact
To enroll in an Inzinc Web Statistics Plan, please send an email to the Inzinc Web Development Team at mike@inzinc.com.

Search Engine Optimization Code of Ethics

All coders are working towards producing relevant and quality information in an simple to use format to inform visitors, and whereas SEO coders are being hired to help clients in obtaining higher rankings for their web pages, we are voluntarily conforming to the below SEO Laws of Ethics:

No Search Engine Optimization clean coders will intentionally do harm to a client. Including the continued use of any technology or procedure that is known to cause the client web website to be removed from search engine indexes or directories, or rendered inoperative.

No Search Engine Optimization clean coders will purposefully violate any SEO regulations. If guidelines change (as they often do), the SEO coders will promptly take action to comply with the newly implemented changes as they apply to all client projects. Where guidelines are unclear, the SEO coders will seek clarification and await approval from the appropriate search engine before continuing to use potentially damaging procedures.

No Search Engine Optimization clean coders will purposefully violate any SEO regulations.This includes violation of copyrights, trademark, service mark. As well as laws related to spamming in regards to state and federal laws.

No Search Engine Optimization clean coders will intentionally violate any laws.

No Search Engine Optimization clean coders will falsely represent the client website.

No Search Engine Optimization clean coders will falsely represent themselves, by presetting others work as theirs.

No Search Engine Optimization clean coders will misrepresent their own abilities.

No Search Engine Optimization clean coders will falsely set client expectations.

All Search Engine Optimization clean coders's will protect the confidentiality and anonymity of their clients with regards to privileged information, items implying testimonial support for the Search Engine Optimization clean coder.

All Search Engine Optimization clean coders's will work to their best ability to increase or retain the rankings of client website's. Clients are contracting for fee with the Search Engine Optimization clean coders in order to obtain and retain search engine placement. The Search Engine Optimization clean coders are charged with an obligation to use allowed technologies to increase the rankings for their clients in the face of shifting search engine standards.

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